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Before contacting them, items GetHuman1483556 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman1483556's own words
This is an emergency.*My friend living in the next town called me from either her cell phone or her landline phone. The mumber is: ***-***-****. The message she left is that she has lost power and has no heat. She asked me to call her. I've dialed the number *x and each time Verizon intercepts the call and says something like the call can't go through. WHY? I'm her only contact. She is ** years old, a friend, not a relative. Why has Verizon intercepted and stopped my call from going to her cell phone *. Can you help me contact her?
GetHuman1483556 did not yet indicate what Verizon Wireless should do to make this right.
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