Cancel--I want Verizon, not wireless, and the telephone number I listed is a landline--no text capability

GetHuman-cjrt's customer service issue with Verizon Wireless from November 2018

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PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-cjrt's own words
I am an ** y.o widow on a fixed income* just when I was about to call to see if there was service for less than $***, my bill was increased to $***. I can do without TV, but not internet or landline. I just received a * yr Comcast offer for internet and phone for $**.**, but I'v had Verizon since they were MaBell, and don't want to change.
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Verizon Wireless

Customer service issue
Reported by GetHuman-cjrt
Nov 2nd, 2018 - a mon ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman-cjrt started working on this issue
Nov 2nd 5:26pm