I was disconnected. I called in because yesterday my phone made me select a password (I...
GetHuman1375170's customer service issue with Verizon Wireless from October 2018
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The issue in GetHuman1375170's own words
I was disconnected. I called in because yesterday my phone made me select a password (I assume this is a new feature) and I've not been able to use my phone. When I put in the * digit passcode it's not up to disabling me for ** minutes. I tried to put in my thumb print and it tells me that I need to enter the passcode. *The rep I was on the phone was looking into how we can unlock my phone. My phone is used for personal and work. I need this resolved.*Please clear this passcode so that I can try entering a new one. Which I prefer not to have a passcode since I used my thumb print or my * digit password. I don't want a passcode.*My cell phone * ***-***-**** Mildred Rodriguez, ** Harlan St, Manchester CT *****.*My work phone ****-***-****.
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