I have to get my phone number reactivated to this temp phone I got but can't sign into...

GetHuman1342296's customer service issue with Verizon Wireless from October 2018

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The issue in GetHuman1342296's own words
I have to get my phone number reactivated to this temp phone I got but can't sign into my Verizon nor have access to any of the phone lines on my account due to one gone missing and the other stopped working so I'm gonna get it replaced so I can't receive any text messages and I have had some issues in the past with my ex wife messing with my account so her hacking into it is possible plus when I go to sign into my Verizon with one of my numbers it says it doesn't exist or the info doesn't match when it should I need help and work a lot of hours so I can't go into the store they are closed by the time I get home
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Verizon Wireless

Customer service issue
Reported by GetHuman1342296
Oct 14th, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 5951 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman1342296 started working on this issue
Oct 14th 10:57am