I am traveling internationally. The dual sim function is not functioning as literally p...
GetHuman-chguerry's customer service issue with Verizon Wireless from October 2018
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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-chguerry's own words
I am traveling internationally. The dual sim function is not functioning as literally promised by the Verizon rep from whom I brought the phone and created my new Verizon account last week.** *. How do I get permission to use the “call over Wi-Fi” function? ***. I will first politely ask that Verizon provide a free international plan until the eSIM functionality is active. I have a witness to the conversation with the Verizon store manager and sales rep who promised this functionality on my trip.
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