A A A *Hey there! I'm your Verizon Wireless digital assistant.*In a few brief words, l...

GetHuman1317200's customer service issue with Verizon Wireless from October 2018

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The issue in GetHuman1317200's own words
A A A *Hey there! I'm your Verizon Wireless digital assistant.*In a few brief words, let me know how I can help. If I can't answer, I can get you to a live chat rep who can.*You can also start with one of these popular topics:*Troubleshooting Assistant*Software updates*Device simulators*Trouble logging in*You*Hi so I paid for a new month of service, requested to change my number in the process of doing so was disconnected just to be told my service was disconnected due to a lost or stolen device in which neither was the case with my phone so I*Went and purchased a new device still have not been able to reactivate my service with my new phone both ways its giving me as options and now have lost out on a whole month worth of service I paid for a remain without a phone
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Verizon Wireless

Customer service issue
Reported by GetHuman1317200
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 52 customers so far
Similar issue to 5819 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman1317200 started working on this issue
Oct 11th, 2018 4:38am