Hi my phone has not been receiving any incoming calls while I am at home and I cannot m...
GetHuman-ellensca's customer service issue with Verizon Wireless from September 2018
Help with my Verizon Wireless issue
First: share to improve GetHuman-ellensca's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ellensca's next move: talk to a Verizon Wireless rep without waiting on hold.
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-ellensca may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman-ellensca's own words
Hi my phone has not been receiving any incoming calls while I am at home and I cannot make any outgoing calls. Anyone who calls me is sent directly to voicemail. My husband spoke to a representative on Tuesday night and we were told that it would be resolved within ** hours it is now more than ** hours and I still have no resolution. I was told to refer to pin number ****** and directed to call ******* ** **. However my phone when I dial that number reads call failed despite repeated attempts. I am at home and alone I have a serious medical problem and I can’t wait for another ** to ** hours to have This situation resolved please contact me. I can be reached by texting me at ***-***-**** please call me ASAP
GetHuman-ellensca did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-ellensca fixed the problem
We are waiting for GetHuman-ellensca to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.