Hi my phone has not been receiving any incoming calls while I am at home and I cannot m...

GetHuman-ellensca's customer service issue with Verizon Wireless from September 2018

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The issue in GetHuman-ellensca's own words
Hi my phone has not been receiving any incoming calls while I am at home and I cannot make any outgoing calls. Anyone who calls me is sent directly to voicemail. My husband spoke to a representative on Tuesday night and we were told that it would be resolved within ** hours it is now more than ** hours and I still have no resolution. I was told to refer to pin number ****** and directed to call ******* ** **. However my phone when I dial that number reads call failed despite repeated attempts. I am at home and alone I have a serious medical problem and I can’t wait for another ** to ** hours to have This situation resolved please contact me. I can be reached by texting me at ***-***-**** please call me ASAP
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Verizon Wireless

Customer service issue
Reported by GetHuman-ellensca
Sep 28th, 2018 - 3 mons ago
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Sep 28th 12:37am