I purchased a new iPhone * Plus on Tuesday of this past week. I purchased it at Verizon...

GetHuman1187536's customer service issue with Verizon Wireless from September 2018

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The issue in GetHuman1187536's own words
I purchased a new iPhone * Plus on Tuesday of this past week. I purchased it at Verizon’s altamont ave Schenectady ny store. A phone case was ordered as well. I was told the case would arrive in * days. I still haven’t received the phone case. The store tells me they can’t track when it will arrive. This is unacceptable. The iPhone * Plus is all glass. A protective case is a MUST. Customer service at this store was deplorable
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Verizon Wireless

Customer service issue
Reported by GetHuman1187536
Sep 23rd, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 4560 others
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Timeline
GetHuman1187536 started working on this issue
Sep 23rd 4:38pm