XSMax Preorder needs payment resubmitted

GetHuman1184569's customer service issue with Verizon Wireless from September 2018

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The issue in GetHuman1184569's own words
Resubmit payment ... Need to resubmit my payment for my preorder . My bank had put everything on hold due to a compromised account and it didn’t go thru .*I have the order number and date and want to run it thru again . Is it possible to do this? Would it be possible to pick it up tonite instead of waiting on mail?
For my sons birthday *Why didn’t they run it thru again the next day
Running payment thru and letting me pick up in store
Almost * years never late on payments
Keep trying myverizon and calling but automated machine keep going in circles and link didn’t work that they sent in mail.
I have an issue with Verizon Wireless too
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Verizon Wireless

New line add preorder XSMax
Customer service issue
Reported by GetHuman1184569
Sep 22nd, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 4 customers so far
Similar issue to 4527 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman1184569 started working on this issue
Sep 22nd 7:26pm