On or about May, ****, we discontinued our Verizon wireless account...

GetHuman1172976's customer service issue with Verizon Wireless from September 2018

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The issue in GetHuman1172976's own words
On or about May, ****, we discontinued our Verizon wireless account **********-*****. **Since July **, **** I have received Verizon statements showing a credit balance of $***.**, to be applied to our next bill. As our account is inactive, we should receive a check for $***.**. Our repeated attempts to settle this matter by phone have gone nowhere. I am hoping this communication will resolve this issue.*James Rice,***** Lakewood Dr.,*Roanoke, VA **********-***-****
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Verizon Wireless

Customer service issue
Reported by GetHuman1172976
Sep 20th, 2018 - a yr ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 12 customers so far
Similar issue to 4413 others
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Timeline
GetHuman1172976 started working on this issue
Sep 20th, 2018 8:58pm