I'm leaving AT&T after * days (new phone locked me) or ** days now! And hey, I am a ret...

GetHuman-noemidel's customer service issue with Verizon Wireless from September 2018

4297 similar
0 following
Help with my Verizon Wireless issue
First: share to improve GetHuman-noemidel's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-noemidel to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-noemidel may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-noemidel's own words
I'm leaving AT&T after * days (new phone locked me) or ** days now! And hey, I am a retiree having ** faithful yrs w them. U think I'll get some respect! NOoo! Called their Loyalty Dept (*******) mgr promised to give me awesome deals to retain me-addt'l gigs&new Samsung S*, retiree discount etc but when I came in store&called them, another Loyalty mgr completely disregard what was written&promised by the previous mgr!! Also, AT&T is charging me for days that I couldn't use their svc. I'm going back to Verizon today.*On ********, I called*get my acct* from Verizon*trsfr*AT&T. I spoke w a Vwireless rep. & told her about my frustrations over my landline svc (bought Vzn's homephone*black Wi-Fi*?* box ********-cost me $****$***svc but it never worked inside my house!!) I had a *yr contract for the landline (spoke*hrsw diff reps w no results) but this wireless rep kindly "deleted my next year of contract"! Many times, I've waited*ever*speak w a landline rep. But on *********, I spoke w a rep named " Tom" *over*hrs&he solved the problem! He said that I'll be reimbursed*the*mos the phone wasn't working. The only thing was, he needed to abide by his mgr.'s protocol to send me a new black box then I'll be reimbursed if the phone stl doesn't work. Tom promised to call me personally on Tuesday, ******* when he's back*wrk. I NEVER HEARD FRM HIM AGAIN!!....*It has been soo overwhelming since Sept *th, realizing, too, that my Google accts (since buying the defunct AT&T phone), have been compromised!! That's another freaking story!! *I know I'm unleashing all my feelings that may seem unrelated*my billing w Vrzn but I BE *..*Plz, please, I am hoping Verizon can empathize w all my anxieties abt my last bill (being prorated & honoring the rep's promise*release me off my landline contract!! Hundreds of $$$, most specially, my time, I've spent since my phone (bought frm Verizon) stopped working only days after guarantee expired! I stl owe $*** frm the broken phone*a new phone! Thank you in advance. I really hope that going back to Verizon will give me back my peace of mind! Altho, there are other carriers who's got special deals, I want* get back w Verizon asap, so as to get away¬ get charged for another day frm AT&T!!**NOEMI **************
GetHuman-noemidel did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-noemidel fixed the problem
We are waiting for GetHuman-noemidel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman-noemidel fixes it.
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman-noemidel
Sep 18th, 2018 - 6 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 4297 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-noemidel started working on this issue
Sep 18th, 2018 10:05pm