I need my phone reactivated or whatever to pay my bill so i can use my phone. and my password reset. I need my phone working !!

I want my password reset so my account will he unlocked. I broke my phone and I need to get a new set up and pay my bill. ... I used the call back options about * last night. I still have not received a call from verizon. I have called * times just this morning have had been hung up on or if you prefer disconnected before my issue was ever stated. I have been a verizon customer for over ** years. I am always telling people you are the best company all around. Therefore I am very frustrated and disappointed at the lack of customer service I have received in the last * days. I broke my phone and am locked out of my account because I tried to reset my password. I really need my service restored asap. Sincerely, Opal Robertson

I have a new born grand daughter in the hospital and I really need my phone working!!

As soon as possible!!!! I just want a real live person to stay on the phone until I have an activated working phone AGAIN!! I have honestly never had such a problem getting help from verizon.

I have been with verizon for or ** years. I am always telling people they are the best company all around. My while family switched to verizon because of me. Which is about ** customers now using verizon just by my good words about the company.

I have tried every option I can find available on line to resolve this issue with not success