We are not able to retrieve our Verizon Cloud pictures I was told I was sent a text mes...

GetHuman1032915's customer service issue with Verizon Wireless from August 2018

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The issue in GetHuman1032915's own words
We are not able to retrieve our Verizon Cloud pictures I was told I was sent a text message back in May which I must’ve overlooked I want to be able to retrieve for an upgrade for my pictures also I have spent over $**,*** with Verizon I would appreciate a call back. If I don’t get these pictures back I will be deleting Verizon. When I first received the first ** GB of free storage I was not told it was for a limited time only . Very miss leading Thx Marvin
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Verizon Wireless

Customer service issue
Reported by GetHuman1032915
Aug 24th, 2018 - 4 mons ago
I have an issue with Verizon Wireless too
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Seen by 4 customers so far
Similar issue to 3473 others
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PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security