My account covers * users* My *nd user Hiroshi Kamura has internet connection failure...

GetHuman1029776's customer service issue with Verizon Wireless from August 2018

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The issue in GetHuman1029776's own words
My account covers * users* My *nd user Hiroshi Kamura has internet connection failure here in Iceland. We are travelling in Iceland, and internet connection was no problem until yesterday. Suddenly today his iphone is not connected to internet. The *st subscriber under this account i.e. myself - Junko Funayama has no problem. I believe I am covered by Travel Pass. Please fix his problem. Thank you,
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Verizon Wireless

Customer service issue
Reported by GetHuman1029776
Aug 24th, 2018 - 4 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 3442 others
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GetHuman1029776 started working on this issue
Aug 24th 12:19am