My phone is not responding to touch. I have completed ** hard reset this morning and it...

GetHuman-msrobson's customer service issue with Verizon Wireless from July 2018

1 view
2517 similar
0 following
Help with my Verizon Wireless issue
First: share to improve GetHuman-msrobson's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-msrobson to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-msrobson may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue in GetHuman-msrobson's own words
My phone is not responding to touch. I have completed ** hard reset this morning and it is still touch and go with the touchscreen. This is unacceptable I am paying for coverage on this phone. My husband has stage four cancer and I am continually receiving phone calls from the medical profession and I need to be able to receive these calls. I need a replacement phone or I’m going to go to a different type of phone and a different type of provider. I called previously because I was having issues and I got a little response and Verizon and I am so unhappy with this organization.
GetHuman-msrobson did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-msrobson fixed the problem
We are waiting for GetHuman-msrobson to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-msrobson fixes it.
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman-msrobson
Jul 24th, 2018 - 10 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 2517 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-msrobson started working on this issue
Jul 24th, 2018 2:13pm