I am attempting to contact customer service but it doesn't recognize my CORRECT INFO in...

GetHuman840898's customer service issue with Verizon Wireless from July 2018

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The issue in GetHuman840898's own words
I am attempting to contact customer service but it doesn't recognize my CORRECT INFO input and hangs up on me. Wanting answers why in my online acct data usage showing data usage for the P.M. hours of Mon July *, **** when it is just now *:**A.M. on Mon July *,****?!? Been trying since it was still Sun July *,**** and data usage referred above already there then for July *,**** on July *,****! This is REALLY HIT BOTTOM VERIZON!
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Verizon Wireless

Customer service issue
Reported by GetHuman840898
Jul 2nd, 2018 - a yr ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 4 customers so far
Similar issue to 1826 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
GetHuman840898 started working on this issue
Jul 2nd, 2018 8:29am