Issue with PIN

GetHuman-hotsabta's customer service issue with Verizon Wireless from June 2018

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Help with my Verizon Wireless issue
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If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue in GetHuman-hotsabta's own words
get the ability to use my phone, make calls and send messages, according to the new package purchased on June **th. ... first issue: My phone (***)***-****, gets disconnected all the time from WiFi.**nd issue:*After getting a new iPone, and replacing a new SIM card, your system didn't recognize the new PIN number and I still do not get service
I've been driving around in Moorpark and Simi Valley to fix this issue for at least * days
fix the PIN number and the connectivity to WiFi when at home, driving or while shopping
several years
No.
I have an issue with Verizon Wireless too
How GetHuman-hotsabta fixed the problem
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Verizon Wireless

iPhone *SE
Customer service issue
Reported by GetHuman-hotsabta
Jun 29th, 2018 - a yr ago
I have an issue with Verizon Wireless too
Fixed
Seen by 8 customers so far
Similar issue to 1733 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman-hotsabta started working on this issue
Jun 29th, 2018 1:36am
GetHuman-hotsabta indicated the issue is not fixed yet.
Jul 1st, 2018 4:44pm
GetHuman-hotsabta indicated the issue is not fixed yet.
Jul 1st, 2018 4:45pm
GetHuman-hotsabta indicated the issue is not fixed yet.
Jul 1st, 2018 4:55pm
GetHuman-hotsabta confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 9:16pm