I have two issues. First I accidentally dropped my phone and it spider cracked. Half th...

GetHuman829410's customer service issue with Verizon Wireless from June 2018

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The issue in GetHuman829410's own words
I have two issues. First I accidentally dropped my phone and it spider cracked. Half the screen still works and thus far, phone is still technically functional. So I'm seeing what it would cost to fix it without losing anything on it. My second issue is potentially a product of my first. I have switched to using my tablet for everything for obvious reasons but my Verizon Message* app will not alert me to new texts unless I leave the app open on screen. It also shows a persistent notification saying "Syncing Messages. Temporary background processing". That notification has been there since I logged in to Message* * days ago.
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I have an issue with Verizon Wireless too
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Verizon Wireless

Customer service issue
Reported by GetHuman829410
Jun 28th, 2018 - 10 mons ago
I have an issue with Verizon Wireless too
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Seen by 1 customer so far
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GetHuman829410 started working on this issue
Jun 28th, 2018 3:17pm