I have two issues. First I accidentally dropped my phone and it spider cracked. Half th...

GetHuman829410's customer service issue with Verizon Wireless from June 2018

1 view
1705 similar
0 following
Help with my Verizon Wireless issue
First: share to improve GetHuman829410's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman829410 to get a Verizon Wireless rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman829410 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman829410's own words
I have two issues. First I accidentally dropped my phone and it spider cracked. Half the screen still works and thus far, phone is still technically functional. So I'm seeing what it would cost to fix it without losing anything on it. My second issue is potentially a product of my first. I have switched to using my tablet for everything for obvious reasons but my Verizon Message* app will not alert me to new texts unless I leave the app open on screen. It also shows a persistent notification saying "Syncing Messages. Temporary background processing". That notification has been there since I logged in to Message* * days ago.
GetHuman829410 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman829410 fixed the problem
We are waiting for GetHuman829410 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman829410 fixes it.
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman829410
Jun 28th, 2018 - 10 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 1705 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman829410 started working on this issue
Jun 28th, 2018 3:17pm