My phone just dropped into my chicken coop and the screen cracked

GetHuman-tknittle's customer service issue with Verizon Wireless from June 2018

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Tip from another customer
If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue in GetHuman-tknittle's own words
The problem: My phone just dropped into my chicken coop and the screen cracked
GetHuman-tknittle did not yet indicate what Verizon Wireless should do to make this right.
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Verizon Wireless

Customer service issue
Reported by GetHuman-tknittle
Jun 26th, 2018 - 4 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 1639 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman-tknittle started working on this issue
Jun 26th 2:13am