I just have a jetpack no verizon cell service and I cannot log into my account. If I s...

GetHuman820668's customer service issue with Verizon Wireless from June 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman820668 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
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Waiting to see what went wrong with our suggestion for how to get Verizon Wireless help.
The issue and preferred resolution, in GetHuman820668's own words:
I just have a jetpack no verizon cell service and I cannot log into my account. If I say forgot p***word it sends to my jetpack ph* of which I can’t get text msgs on. I need to be able to log on to my account to pay bill, etc
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
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Verizon Wireless

Customer service issue
Reported by GetHuman820668
Jun 26th, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
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Seen by 4 customers so far
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Timeline
GetHuman820668 started working on this issue
Jun 26th 12:23am