We dont pay the bill its not our phone so why is our name on it

GetHuman-jdsounda's customer service issue with Verizon Wireless from June 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman-jdsounda may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
GetHuman-jdsounda's next move: have a Verizon Wireless rep call.
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The issue and preferred resolution, in GetHuman-jdsounda's own words:
I want her name off an account she doesn't have. That's not her number her phone. Go knows what some horrible person might be up too
Her name dis***ociated with the number it's not hers
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Verizon Wireless

Customer service issue
Reported by GetHuman-jdsounda
Jun 25th, 2018 - 2 mons ago
I have an issue with Verizon Wireless too
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Seen by 4 customers so far
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Timeline
GetHuman-jdsounda started working on this issue
Jun 25th 6:18am