We dont pay the bill its not our phone so why is our name on it

GetHuman-jdsounda's customer service issue with Verizon Wireless from June 2018

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PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman-jdsounda's own words
I want her name off an account she doesn't have. That's not her number her phone. Go knows what some horrible person might be up too
Her name disassociated with the number it's not hers
I have an issue with Verizon Wireless too
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Verizon Wireless

Customer service issue
Reported by GetHuman-jdsounda
Jun 25th, 2018 - 5 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 4 customers so far
Similar issue to 1616 others
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Timeline
GetHuman-jdsounda started working on this issue
Jun 25th 6:18am