My phone is at the bottom of a river. I am trying to log into my account and I guess...
GetHuman-amysmal's customer service issue with Verizon Wireless from June 2018
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Tip from another customer
If you are having device or service issues with your phone then you should bring the phone into the closest Verizon store. You can find the closest Verizon store by using this link here https://www.verizonwireless.com/stores/. Bring your phone and account information with you to the Verizon store and they should be able to help you.
The issue in GetHuman-amysmal's own words
My phone is at the bottom of a river. I am trying to log into my account and I guess I do not remember the password. Now it's locked. Since I don't have my phone, I cannot reset my password. I need to order a new phone ASAP, but since I can't receive a text to reset my password, I am screwed.*Amy Smale - ***-***-**** - Zip Code *****
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