My phone is at the bottom of a river. I am trying to log into my account and I guess I do not remember the p***word. Now it's locked. Since I don't have my phone, I cannot reset my p***word. I need to order a new phone ASAP, but since I can't receive a text to reset my p***word, I am *****ed.*Amy Smale - ***-***-**** - Zip Code *****
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.