i bought a phone a few months ago,since doing that ive had nothing but problems.my bill...

GetHuman772478's customer service issue with Verizon Wireless from June 2018

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The issue in GetHuman772478's own words
i bought a phone a few months ago,since doing that ive had nothing but problems.my bill is not right,ive been to the verizon store at least * times.I told them as soon as my pics were transferred i would send the bill back.i keep getting turned off over nite.i had a payment scheduled for ****,i will re-schedule that payment if they turn my phone back on.my bill is not right,the phone i sent back thursday or friday,the rp. i spoke with confirmed the phone was on its way back with ups.i didnt want a rep. to talk to,i said keep the insurence for the month theyn charged me,am glad i did cause i dropped the phone outside verizon store one of the manytimes ive been there in last couple months.i will re-schedule the payment for the **th if my phone is turned back on today.if not i will pay the phone off at the agreed monthly payment and go someplace else after being with verizon over ** years.
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Verizon Wireless

Customer service issue
Reported by GetHuman772478
Jun 11th, 2018 - 9 mons ago
I have an issue with Verizon Wireless too
Fixed
Seen by 2 customers so far
Similar issue to 438 others
0 customers following this
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Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman772478 started working on this issue
Jun 11th, 2018 5:28pm
GetHuman772478 shared this issue with friends on Facebook
Jun 11th, 2018 5:29pm
GetHuman772478 indicated the issue is not fixed yet.
Jun 11th, 2018 5:30pm
GetHuman772478 shared this issue with others over email
Jun 11th, 2018 5:31pm