My cell phone a different one than I’m calling on... is deactivated. It’s an older phon...

GetHuman629043's customer service issue with Verizon Wireless from April 2018

Help with my Verizon Wireless issue
My cell phone a different one than I’m calling on... is deactivated. It’s an older phone not a smart phone. I need to reactivate it. I am a Verizon customer.
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
Help with my Verizon Wireless issue
How GetHuman629043 fixed the problem:
I called Verizon on my girlfriend’s phone and they went step by step w*me and helped me reactive my phone! Great customer service! Did take some time and had to try a few different steps, but the rep was w*me the whole time! Fixed!
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Verizon Wireless

Customer service issue
Reported by GetHuman629043
Apr 25th, 2018 - 3 mons ago
I have an issue with Verizon Wireless too
Fixed
GetHuman629043 shared how to fix
Seen by 7 customers so far
Similar issue to 2421 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman629043 started working on this issue
Apr 25th 8:28pm
GetHuman629043 confirmed the issue is fixed. Hooray!
Apr 27th 4:58pm