Downloaded information to new iPhone and app don’t work some do

GetHuman626799's customer service issue with Verizon Wireless from April 2018

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The issue in GetHuman626799's own words
The problem: Downloaded information to new iPhone and app don’t work some do
Fix problem make app work with out going backTo App Store to rebuy
I have an issue with Verizon Wireless too
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Verizon Wireless

Went from * to SE now app don’t work plus new phone locked up when trying to follow instructions
Customer service issue
Reported by GetHuman626799
Apr 25th, 2018 - 5 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 4550 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman626799 started working on this issue
Apr 25th 2:46am