Best to talk to someone when you have an unusual situation.

GetHuman-tasherto's Change Plan issue with Verizon Wireless Prepay from July 2020

Help with my Verizon Wireless Prepay issue
The issue in GetHuman-tasherto's own words
Change from one plan to another plan they had on their website. ... want to change to a different plan and have not been able to do it on the website. Would like to talk with person so that I can understand what is happening.
Just change the plan.
* years.
How GetHuman-tasherto fixed the problem
I called the number *********** as suggested by gethuman. After about ** minutes was connected to a live agent who is helping me change the plan I have. The new plan is set up and once I get a new sim card, it will be fully functional. So just calling the number and talking with them is a good response to getting a problem solved.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon Wireless Prepay customer problems.
How Do I Change My Number on My Verizon Wireless Prepay Account?How Do I Activate My Verizon Wireless Prepay Account?
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Verizon Wireless Prepay

Carrier plan
Change Plan issue
Reported by GetHuman-tasherto
Jul 12th, 2020 - 2 months ago
Fixed
GetHuman-tasherto shared how to fix
Seen by 4 customers so far
Similar issue to 676 others
0 customers following this
Items needed
Phone number
Account PIN
Name on the account

Timeline

GetHuman-tasherto started working on this issue
Jul 12th 3:54pm
GetHuman-tasherto confirmed the issue is fixed. Hooray!
Jul 12th 8:08pm

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