Attempting to setup "My Verizon" app. When I enter my Verizon Wireless Prepaid number...

GetHuman-kennff's customer service issue with Verizon Wireless Prepay from July 2019

Help with my Verizon Wireless Prepay issue
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The issue in GetHuman-kennff's own words
Attempting to setup "My Verizon" app. When I enter my Verizon Wireless Prepaid number, the app reports that what I entered does not match Verizon's records. As a result, I have been unable to setup the app on my Android-based phone.

GetHuman-kennff did not yet indicate what Verizon Wireless Prepay should do to make this right.

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How Do I Change My Number on My Verizon Wireless Prepay Account?How Do I Activate My Verizon Wireless Prepay Account?
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman-kennff
Jul 9th, 2019 - 3 years ago
I have an issue with Verizon Wireless Prepay too
Not resolved
Seen by 30 customers so far
Similar issue to 2103 others
0 customers following this

Timeline

GetHuman-kennff started working on this issue
Jul 9th, 2019 12:59am