Attempting to setup "My Verizon" app. When I enter my Verizon Wireless Prepaid number...

GetHuman-kennff's customer service issue with Verizon Wireless Prepay from July 2019

Help with my Verizon Wireless Prepay issue
First: share to improve GetHuman-kennff's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kennff may need:
Phone number, Account PIN, and Name on the account
The issue in GetHuman-kennff's own words
Attempting to setup "My Verizon" app. When I enter my Verizon Wireless Prepaid number, the app reports that what I entered does not match Verizon's records. As a result, I have been unable to setup the app on my Android-based phone.

GetHuman-kennff did not yet indicate what Verizon Wireless Prepay should do to make this right.

How GetHuman-kennff fixed the problem

We are waiting for GetHuman-kennff to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon Wireless Prepay customer problems.
How Do I Change My Number on My Verizon Wireless Prepay Account?How Do I Activate My Verizon Wireless Prepay Account?
Do you have a customer issue as well?
We can help you get Verizon Wireless Prepay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon Wireless Prepay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon Wireless Prepay

Customer service issue
Reported by GetHuman-kennff
Jul 9th, 2019 - 3 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 2103 others
0 customers following this

Timeline

GetHuman-kennff started working on this issue
Jul 9th, 2019 12:59am