Never received a past due bill although I knew I owed it when I switched from a regular...

GetHuman2917007's customer service issue with Verizon Wireless Prepay from May 2019

Help with my Verizon Wireless Prepay issue
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Phone number, Account PIN, and Name on the account
The issue in GetHuman2917007's own words
Never received a past due bill although I knew I owed it when I switched from a regular account to a prepaid account. I have not been able to access the information wnen after I finally found the account number but when I called because I'm prepaid I cannot reach a human being to set up a payment arrangement so please call me at ***-***-****. I really want to resolve this with payment arrangements... please and I feel terrible that I was never notified in writing at all on how to get ahold of you. I've been to the store several times no one can seem to help me *and called numerous times and all I got is automated information about my new account which is prepaid. Please help me and thank you Sincerely Jill Jackin. Also phone number ***-***-**** was linked to the account. Thank you. *another option is through my email which is *****@***.com at gmail.

GetHuman2917007 did not yet indicate what Verizon Wireless Prepay should do to make this right.

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How Do I Change My Number on My Verizon Wireless Prepay Account?How Do I Activate My Verizon Wireless Prepay Account?
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman2917007
May 13th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1915 others
0 customers following this

Timeline

GetHuman2917007 started working on this issue
May 13th, 2019 9:55pm

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