Before contacting them, items GetHuman2317899 may need:
Phone number, Account PIN, and Name on the account
The issue in GetHuman2317899's own words
I have a prepaid acct. My number is **********. It says that it's an invalid number. I called last Friday and the lady I spoke with told me it was due to fraudulent charges with my cell phone number. We've had the issue fixed with the credit card company and they have released my phone but I have not received my service back, nor can I talk to anyone in customer service because it says they cannot recognize my number as being verizon. I need the service restored and would greatly appreciate a response TODAY!
GetHuman2317899 did not yet indicate what Verizon Wireless Prepay should do to make this right.
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