I have a prepaid acct. My number is **********. It says that it's an invalid number. I...

GetHuman2317899's customer service issue with Verizon Wireless Prepay from February 2019

5 views
 | 
1519 similar
 | 
0 following
Help with my Verizon Wireless Prepay issue
First: share to improve GetHuman2317899's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2317899's next move: call Verizon Wireless Prepay.
The best way to get your problem resolved is to tap the button below to start calling Verizon Wireless Prepay. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2317899 may need:
Phone number, Account PIN, and Name on the account
The issue in GetHuman2317899's own words
I have a prepaid acct. My number is **********. It says that it's an invalid number. I called last Friday and the lady I spoke with told me it was due to fraudulent charges with my cell phone number. We've had the issue fixed with the credit card company and they have released my phone but I have not received my service back, nor can I talk to anyone in customer service because it says they cannot recognize my number as being verizon. I need the service restored and would greatly appreciate a response TODAY!
GetHuman2317899 did not yet indicate what Verizon Wireless Prepay should do to make this right.
I have an issue with Verizon Wireless Prepay too
How GetHuman2317899 fixed the problem
We are waiting for GetHuman2317899 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless Prepay's attention and get better help faster. Tap below to get started.
Having Verizon Wireless Prepay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2317899 fixes it.
This email address isn't valid

Verizon Wireless Prepay

Customer service issue
Reported by GetHuman2317899
Feb 27th, 2019 - 3 mons ago
I have an issue with Verizon Wireless Prepay too
Not resolved
Seen by 5 customers so far
Similar issue to 1519 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2317899 started working on this issue
Feb 27th 4:52pm