My friend has a Verizon prepaid phone but recently got locked out of her phone. She can...

GetHuman-paulabad's customer service issue with Verizon Wireless Prepay from January 2019

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Help with my Verizon Wireless Prepay issue
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The issue in GetHuman-paulabad's own words
My friend has a Verizon prepaid phone but recently got locked out of her phone. She can only answer calls other than that she can't even unlock her screen. She can be reached at her phone number which is ***-***-****. She recently deleted her Gmail address and FB. Also a few other things on her phone that may be needed. She said it says that play services is needed. She can't make any calls or texts only think she can do is open the screen and make emergency calls. She can't even put in her pincode to unlock the screen to get in her phone. You can reach her (Paula Adams) at her* ***-***-****. She's thinking she may have deleted some things she didn't know she had to have to operate her phone. She's had it a couple of months and this is the first time this has ever happened. If you could please help her as soon as you can she will appreciate it! Thanks also she closed her email. Thank you but you can call her
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman-paulabad
Jan 5th, 2019 - 4 mons ago
I have an issue with Verizon Wireless Prepay too
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Seen by 1 customer so far
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GetHuman-paulabad started working on this issue
Jan 5th 7:39am