Before contacting them, items GetHuman1333223 may need:
Phone number, Account PIN, and Name on the account
The issue in GetHuman1333223's own words
I activated a Verizon wireless account and the phone was not compatible with the network ** days ago and it was cancelled the same day and a customer service representative promised I would get my $** airtime credit refunded and now Verizon is telling me that they will not refund me. The phone number of the account was ********** pin number **** ! The money was ** percent of my grocery money. Can someone please explain why you want to rip off a man who is only making minimum wage ! My work number is ********** ext * James Staggs
GetHuman1333223 did not yet indicate what Verizon Wireless Prepay should do to make this right.
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