I activated a Verizon wireless account and the phone was not compatible with the networ...

GetHuman1333223's customer service issue with Verizon Wireless Prepay from October 2018

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Phone number, Account PIN, and Name on the account
The issue in GetHuman1333223's own words
I activated a Verizon wireless account and the phone was not compatible with the network ** days ago and it was cancelled the same day and a customer service representative promised I would get my $** airtime credit refunded and now Verizon is telling me that they will not refund me. The phone number of the account was ********** pin number **** ! The money was ** percent of my grocery money. Can someone please explain why you want to rip off a man who is only making minimum wage ! My work number is ********** ext * James Staggs
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman1333223
Oct 12th, 2018 - 2 mons ago
I have an issue with Verizon Wireless Prepay too
Not resolved
Seen by 2 customers so far
Similar issue to 688 others
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Timeline
GetHuman1333223 started working on this issue
Oct 12th 4:50pm