Changed phone number forgot new number and phone doesn't work

GetHuman820781's customer service issue with Verizon Wireless Prepay from June 2018

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The issue and preferred resolution, in GetHuman820781's own words:
The problem I ran into: Changed phone number forgot new number and phone doesn't work
I trust that Verizon Wireless Prepay will make this right and come up with a resolution that is fair.
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman820781
Jun 26th, 2018 - 2 mons ago
I have an issue with Verizon Wireless Prepay too
Not resolved
Seen by 2 customers so far
Similar issue to 161 others
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Items needed
Phone number
Account PIN
Name on the account
Timeline
GetHuman820781 started working on this issue
Jun 26th 1:05am