Phone was stolen. Need to report it. They have already disconnected my account and chan...

GetHuman-ccbrown's customer service issue with Verizon Wireless Prepay from June 2018

Help with my Verizon Wireless Prepay issue
The issue in GetHuman-ccbrown's own words
Phone was stolen. Need to report it. They have already disconnected my account and changed info. So it's saying I'm not entering a correct Verizon number
GetHuman-ccbrown did not yet indicate what Verizon Wireless Prepay should do to make this right.
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman-ccbrown
Jun 25th, 2018 - 6 mons ago
I have an issue with Verizon Wireless Prepay too
Fixed
Seen by 3 customers so far
Similar issue to 159 others
0 customers following this
Items needed
Phone number
Account PIN
Name on the account
Timeline
GetHuman-ccbrown started working on this issue
Jun 25th 6:16pm
GetHuman-ccbrown indicated the issue is not fixed yet.
Jun 25th 7:24pm