I got a renewal card at Walmart for the first time it automatically put minutes on I as...

GetHuman738304's customer service issue with Verizon Wireless Prepay from June 2018

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Help with my Verizon Wireless Prepay issue
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Phone number, Account PIN, and Name on the account
The issue and preferred resolution, in GetHuman738304's own words:
I got a renewal card at Walmart for the first time it automatically put minutes on I asked ca****er if it will automtomatcally go on when date due they said yes now it says I have a balance so I paid double I'm sick inside and trying to get a human there are none I deserve better service than this this is sad big company takes money and just has machines no humans at all tr*** all numbers it's sad I would like my ** refund my number is********** I feel robbed tell people if put minutes on * weeks prior they loose you game sad
I trust that Verizon Wireless Prepay will make this right and come up with a resolution that is fair.
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Verizon Wireless Prepay

Customer service issue
Reported by GetHuman738304
Jun 1st, 2018 - 16d ago
I have an issue with Verizon Wireless Prepay too
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Seen by 2 customers so far
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Timeline
GetHuman738304 started working on this issue
Jun 1st 1:52pm