Hello this is Kevin hall , my account has * lines ****, ****, **** plus iPad , I can’t...

GetHuman1467033's customer service issue with Verizon Wireless Financial from January 2019

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PIN on Account, Account Number, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address, and Last 4 of Social Security
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I am not sure I can afford my current Verizon bill and I am looking to set up a payment plan.
The issue in GetHuman1467033's own words
Hello this is Kevin hall , my account has * lines ****, ****, **** plus iPad , I can’t remember my payment arrangements and dates , I was hoping and praying my * first *Payment was not until the ** or ** of January **, for *** , and second payment of *** on the ** of January ****, Couid you please texts me the dates and amounts , my husband will be receiving a emergency fund from his job that will cover both payment dates , January ** and the **st I hope you know how much we appreciate this. During our loss , plus a bad accident on November the * th , my body was hurt pretty bad to the point they had to do emergency replacements of both both hips, they had to replace with titanium parts , the week before my accident , and on the * st of November I lost my ** yr old daughter due to lung cancer , it’s Ben a rough **** , but thru it all you guys have worked with us which means the world to us as these phones are our only communications , thank you
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Verizon Wireless Financial

Customer service issue
Reported by GetHuman1467033
Jan 15th, 2019 - 9 mons ago
I have an issue with Verizon Wireless Financial too
Not resolved
Seen by 4 customers so far
Similar issue to 1315 others
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GetHuman1467033 started working on this issue
Jan 15th 8:55pm