My cable bill is due on the **th of Nov ****, but a representative by the name of Austi...

GetHuman-snrobins's customer service issue with Verizon Wireless Financial from November 2018

23 views | 952 similar | 0 following
Help me with my issue
Next: our robot will wait on hold for GetHuman-snrobins to get a Verizon Wireless Financial rep on the line!
Always use the GetHuman Phone to call Verizon Wireless Financial. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-snrobins's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-snrobins may need:
PIN on Account, Account Number, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-snrobins's own words
My cable bill is due on the **th of Nov ****, but a representative by the name of Austin (central florida branch) at *:**pm until about *:**pm who refused to put a manager or team lead on the phone to resolve the issue of my account being charged four days earlier than usual. Austin, admitted that there was a system error on Verizon's part. The problem was never making the payment, it was being charged early, which caused a huge inconvenience to me personally. I've been a valued customer and a customer service representative long enough to know that the goal is to effectively satisfy the customer and be as helpful as possible. Austin was not. I would appreciate it if this error would be fixed (replace my funds ellectronicall) and charge me on my regularly scheduled day.

GetHuman-snrobins did not yet indicate what Verizon Wireless Financial should do to make this right.

How GetHuman-snrobins fixed the problem

We are waiting for GetHuman-snrobins to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon Wireless Financial's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-snrobins fixes it.
This email address isn't valid

Verizon Wireless Financial

Customer service issue
Reported by GetHuman-snrobins
Nov 15th, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 952 others
0 customers following this

Timeline

GetHuman-snrobins started working on this issue
Nov 15th, 2018 12:02am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers