I need Verizon to investigate a serial number in my account. I was charged twice for th...

GetHuman-cierraan's customer service issue with Verizon Wireless Financial from June 2018

259 similar
0 following
Help me with my issue
First: share to improve GetHuman-cierraan's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-cierraan to get a Verizon Wireless Financial rep on the line!
Always use the GetHuman Phone tocall Verizon Wireless Financial. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-cierraan's own words
I need Verizon to investigate a serial number in my account. I was charged twice for the month of May . I used * different cards. Because the employee at the Verizon store messed up. And charged my card on someone elses bill. ( That was closing) there for that person paid the ***.** on his card in my account to pay my fone bill and I paid **.**. .. a few days later a text went through I didn't pay my bill I went back onto the store and it showed I didn't and I was sent to another store to figure out the issue. Today I went to the store and they told me I was only charge once . And it was only on my account. .. in reality . This month my bank with drawd ***. For. "last months" and this months bill. I was refunded **.** in my bank where is my $***.**?... And the other card holder he was charged ***.** * .**from verzion in his account as well ... I'm looking for answers and my money back! My very displeased yet again with this company this wouldn't be the first time something like this happened over the years. I been through you guys.
GetHuman-cierraan did not yet indicate what Verizon Wireless Financial should do to make this right.
I have an issue with Verizon Wireless Financial too
How GetHuman-cierraan fixed the problem
We are waiting for GetHuman-cierraan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless Financial's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon Wireless Financial email you?
This email address isn't valid
Follow this issue
See how GetHuman-cierraan fixes it.
This email address isn't valid

Verizon Wireless Financial

Customer service issue
Reported by GetHuman-cierraan
Jun 26th, 2018 - 6 mons ago
I have an issue with Verizon Wireless Financial too
Not resolved
Seen by 4 customers so far
Similar issue to 259 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Account Number
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address
Last 4 of Social Security
GetHuman-cierraan started working on this issue
Jun 26th 2:24am