Wires were placed through screen in basement. Thus damaged screen. We need this fixed...

GetHuman818036's customer service issue with Verizon Repair from June 2018

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The issue in GetHuman818036's own words
Wires were placed through screen in basement. Thus damaged screen. We need this fixed and wires put through concrete instead.
GetHuman818036 did not yet indicate what Verizon Repair should do to make this right.
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Verizon Repair

Customer service issue
Reported by GetHuman818036
Jun 25th, 2018 - 4 mons ago
I have an issue with Verizon Repair too
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Seen by 3 customers so far
Similar issue to 302 others
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Timeline
GetHuman818036 started working on this issue
Jun 25th 2:14pm