A telephone pole in my back yard has fallen down and I would like it repaired*removed...

GetHuman731463's customer service issue with Verizon Repair from May 2018

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The issue in GetHuman731463's own words
A telephone pole in my back yard has fallen down and I would like it repaired*removed. My previous repair ticket was closed without any resolution *MAA**MDLP.**I have been trying for * years to get this resolved, the pole is hanging in a tree that needs to be taken down. Three years is a long time to have a pole hanging in your back yard.
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Verizon Repair

Customer service issue
Reported by GetHuman731463
May 30th, 2018 - 6 mons ago
I have an issue with Verizon Repair too
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Seen by 6 customers so far
Similar issue to 516 others
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Timeline
GetHuman731463 started working on this issue
May 30th 3:44pm