Copper phone line has no dial tone

GetHuman628498's customer service issue with Verizon Repair from April 2018

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The issue in GetHuman628498's own words
The problem: Copper phone line has no dial tone
GetHuman628498 did not yet indicate what Verizon Repair should do to make this right.
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Verizon Repair

Customer service issue
Reported by GetHuman628498
Apr 25th, 2018 - 7 mons ago
I have an issue with Verizon Repair too
Not resolved
Seen by 1 customer so far
Similar issue to 1421 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman628498 started working on this issue
Apr 25th 6:06pm