I want someone to take wire off - My phone outside wire is broken - it the older wire

GetHuman-triggscl's repair request issue with Verizon Repair from April 2018

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The issue in GetHuman-triggscl's own words
My phone outside wire is broken ... I want someone to take wire off
it the older wire
come to my house and clean all the wire
I have an issue with Verizon Repair too
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Verizon Repair

rolling the wire out of the way
repair request issue
Reported by GetHuman-triggscl
Apr 21st, 2018 - 7 mons ago
I have an issue with Verizon Repair too
Not resolved
Seen by 2 customers so far
Similar issue to 1396 others
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Timeline
GetHuman-triggscl started working on this issue
Apr 21st 5:15pm