landline service appointment **-*, its now *:**, no one has come can't reach by intern...

GetHuman-ltdshay's Complaint issue with Verizon Land Line from August 2019

Help with my Verizon Land Line issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-ltdshay's own words
landline service appointment **-*, its now *:**, no one has come can't reach by internet or phone to get info now on hold over half hour from third (wireless) number

GetHuman-ltdshay did not yet indicate what Verizon Land Line should do to make this right.

How GetHuman-ltdshay fixed the problem
Finally, someone came and physically fixed the wire coming to the house. I had agreed to a charge if problem was in the house although I knew it was outside.
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How Do I Report a Problem with My Verizon Landline?How Do I Cancel My Verizon Land Line?
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Verizon Land Line

Complaint issue
Reported by GetHuman-ltdshay
Aug 9th, 2019 - 2 years ago
Fixed
GetHuman-ltdshay shared how to fix
Seen by 10 customers so far
Similar issue to 1439 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-ltdshay started working on this issue
Aug 9th, 2019 8:19pm
GetHuman-ltdshay indicated the issue is not fixed yet.
Aug 11th, 2019 4:00pm
GetHuman-ltdshay confirmed the issue is fixed. Hooray!
Aug 14th, 2019 2:31pm

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