Contacting you on behalf of my parents - Lucien & Pauline Hemond, **** Logee Street, Wo...

GetHuman-pdepiero's customer service issue with Verizon Land Line from May 2018

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Contacting you on behalf of my parents - Lucien & Pauline Hemond, **** Logee Street, Woonsocket, RI *******Their land line ****-***-**** is not operational. They cannot get a dial tone. When I tried calling it was a constant busy signal. A pole near their home was struck by lightening last night - could just be a coincidence? ** My parents are elderly and are very shaken up not having this phone working.
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Verizon Land Line

Customer service issue
Reported by GetHuman-pdepiero
May 16th, 2018 - 10 mons ago
I have an issue with Verizon Land Line too
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Seen by 6 customers so far
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Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-pdepiero started working on this issue
May 16th, 2018 4:56pm
GetHuman-pdepiero indicated the issue is not fixed yet.
May 16th, 2018 7:26pm
GetHuman-pdepiero indicated the issue is not fixed yet.
May 16th, 2018 7:56pm
GetHuman-pdepiero confirmed the issue is fixed. Hooray!
May 18th, 2018 1:20pm