My landline has been out of service since *******. Two repair people have been to here...

GetHuman627475's customer service issue with Verizon Land Line from April 2018

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The issue and preferred resolution, in GetHuman627475's own words:
My landline has been out of service since *******. Two repair people have been to here to try to repair but to no avail. I NEED MY PHONE. I am disable and need to receive calls from the doctor*hospital. PLEASE REPAIR ASAP. My name is Donna O'Dea...the landline * is ***-***-****. It has reached a point where this is unbelievable. A big company like Verizon can not repair a telephone for * months.
I trust that Verizon Land Line will make this right and come up with a resolution that is fair.
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Verizon Land Line

Customer service issue
Reported by GetHuman627475
Apr 25th, 2018 - 3 mons ago
I have an issue with Verizon Land Line too
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Seen by 7 customers so far
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Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman627475 started working on this issue
Apr 25th 1:37pm