I over paid my last bill. I sent in $**.** and that was supposed to be for my wireless...

GetHuman599405's customer service issue with Verizon Land Line from April 2018

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The issue in GetHuman599405's own words
I over paid my last bill. I sent in $**.** and that was supposed to be for my wireless phone. Can you refund me the difference from the regular bill?
GetHuman599405 did not yet indicate what Verizon Land Line should do to make this right.
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Verizon Land Line

Customer service issue
Reported by GetHuman599405
Apr 19th, 2018 - 5 mons ago
I have an issue with Verizon Land Line too
Not resolved
Seen by 2 customers so far
Similar issue to 476 others
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Timeline
GetHuman599405 started working on this issue
Apr 19th 6:41pm