Request to change newly assigned Fios digital voice phone number

GetHuman5886735's customer service issue with Verizon FiOS from March 2021

Help with my Verizon FiOS issue
The issue in GetHuman5886735's own words
Our current activated Fios HOME ACCOUNT Number is: ***-***-***-****-** * **I am submitting this request to change the phone number that Verizon had assigned to us last week during a Fios service installation - which is ***-***-**** assigned by Verizon- to change this back to the previous number- (***-***-****) which had been in use for ** years.**Brief explanation: Last week, my wife terminated our previous Verizon Fios HOME ACCOUNT agreement (which reached expiration and had been previously listed under my name as - ROBERT MENDYK- designated as the Billing*Account Owner. Her desire was to establish a different Fios Account which designates her name as the Account Owner- MARIA MENDYK - going forward containing different account information. It is my wife's intention to have her Verizon HOME account mirror the info contained in her Verizon MOBILE Account.

GetHuman5886735 did not yet indicate what Verizon FiOS should do to make this right.

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Verizon FiOS

Fios Digital Voice
Customer service issue
Reported by GetHuman5886735
Mar 25th, 2021 - 2 months ago
Fixed
Seen by 12 customers so far
Similar issue to 1605 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman5886735 started working on this issue
Mar 25th 4:47pm
GetHuman5886735 confirmed the issue is fixed. Hooray!
Mar 25th 9:31pm

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