My name is john petrone ********** new customer i received a **.** rebate card...

GetHuman2257998's customer service issue with Verizon FiOS from May 2019

Help with my Verizon FiOS issue
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Before contacting them, items GetHuman2257998 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman2257998's own words
My name is john petrone ********** new customer i received a **.** rebate card **************** ***** with no pin or security code *** helen st** mckees rocks pa ***** i need a valid ard number and pin and security code so i an get my **.** rebate this has been going on now for * weeks and i want it resoloved asap no luck with reps or managers alike please forward my valid complaint to your corporate office to the person who handeles my complaint for my request for my **.** rebate i want my money asap i tried to buy **.** service plan but rep said they would not accept my tracfone or att phones thanks tell them to call me at anytime eastern time thanks
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Verizon FiOS

Customer service issue
Reported by GetHuman2257998
May 9th, 2019 - 2 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 1 customer so far
Similar issue to 5333 others
0 customers following this
Timeline
GetHuman2257998 started working on this issue
May 9th 1:06pm