I had a DVR Verizon box that is not working. Last night, I spent over an hour with a Ve...

GetHuman-jrodella's customer service issue with Verizon FiOS from February 2019

4155 similar
0 following
Help with my Verizon FiOS issue
Next: our robot will wait on hold for GetHuman-jrodella to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jrodella's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jrodella may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-jrodella's own words
I had a DVR Verizon box that is not working. Last night, I spent over an hour with a Verizon person trying to get it working. After much time it was decided the box Ned’s to be replaced. They assured me it would be delivered today. I am going to have surgery in a few days and they assured me the box would be here today. I notice on my account that it is still processing. Definitely not happy about not getting service and not having the box today. I will be immobile for * weeks after surgery and want to be t it set up .
GetHuman-jrodella did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-jrodella fixed the problem
We are waiting for GetHuman-jrodella to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon FiOS's attention and get better help faster. Tap below to get started.
Having Verizon FiOS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jrodella fixes it.
This email address isn't valid

Verizon FiOS

Customer service issue
Reported by GetHuman-jrodella
Feb 6th, 2019 - 4 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 2 customers so far
Similar issue to 4155 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jrodella started working on this issue
Feb 6th 7:20pm