I had appointment on ******** from *pm to *pm to upgrade service. When I called Verizo...

GetHuman1660684's customer service issue with Verizon FiOS from November 2018

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The issue in GetHuman1660684's own words
I had appointment on ******** from *pm to *pm to upgrade service. When I called Verizon on same day about *:**pm to make sure that Technician is on his way. Customer service representative told me that my order was canceled and she can reschedule the technician. She was not able to tell me who cancel the order. I did not get email about this cancellation.*I took half day from work for nothing. I was not able to contact email through email to file the complaint.
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Verizon FiOS

Customer service issue
Reported by GetHuman1660684
Nov 30th, 2018 - 6 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 2 customers so far
Similar issue to 3144 others
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Timeline
GetHuman1660684 started working on this issue
Nov 30th, 2018 3:44pm