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Before contacting them, items GetHuman1621942 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman1621942's own words
* Problems: *st is that picture intermittently cuts out. It happens about every ** minutes or so and lasts about *-* seconds. Sometimes the picture is scrambled and others it is completely black. We've started working with Verizon and went through checking wires, powering on*off and having Verizon reset remotely.**PROBLEM ** - Our old Fior remotes are not working well. Certain buttons have stopped working and we would like to replace them.
GetHuman1621942 did not yet indicate what Verizon FiOS should do to make this right.
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